EDM Toolbox help
Manual, guides and a direct line to the support team. Over 50 articles on the web app, mobile app, energy accounting and rollout.
Topics in the manual
Pick the area you are working in — each tile leads straight to the matching section of the help center.
Getting started & basics
What the EDM Toolbox is, data model, system requirements, sign-in and first steps in the web app.
Go to sectionLocations & metering points
Create and structure locations, capture metering points, bulk CSV import, floor plan and map.
Go to sectionAI meter identification
Identify meters from photos, review results, import as metering points — including tips for better recognition.
Go to sectionMobile app
Installation, login via QR code or password, meter readings, site surveys, commissioning and tasks.
Go to sectionEnergy accounting & reports
Tariffs, emission factors, benchmarks, degree-day methods, baselines and targets — through to the finished energy report.
Go to sectionExternal capture & rollout
Involve caretakers and service providers via token, review submissions, rollout progress and delivery tracking.
Go to sectionUsers, roles & settings
Three-level role concept, invite users, organisation profile, API integrations and notifications.
Go to sectionData export
Export consumption data, master data and evaluations from the toolbox.
Go to sectionTrack an existing ticket
You can check the status of your requests at any time, review the correspondence so far and add information directly in the ticket.
Contact & availability
- Help CenterOpen manual and guides
- Ticket system
Support requests are recorded and handled in our ticket system. That keeps the history traceable for both sides.
Ready for the EDM Framework?
See in a personal demo how the EDM Toolbox brings your energy data, locations, and processes together in one platform.